Legal notice
LEGAL NOTICE
Last updated: 24 July 2026
1. STORE OPERATOR
This website and online store are operated under the Wagvora brand.
Business details:
Wagvora
Australian Business Number: 15583792203
Location: South Australia, Australia
Website: wagvora.com
Email: support@wagvora.com
For customer service, order enquiries, privacy requests, complaints or legal correspondence, please contact us by email at support@wagvora.com.
2. SCOPE OF THIS NOTICE
This Legal Notice applies to the Wagvora website, online store, digital content and related services.
It should be read together with our:
- Terms of Service;
- Privacy Policy;
- Shipping Policy; and
- Return and Refund Policy.
Where there is an inconsistency, applicable Australian law will prevail to the extent required.
3. AUSTRALIAN CONSUMER LAW
Nothing on this website, in this Legal Notice or in any other Wagvora policy excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.
Products sold to Australian consumers come with automatic consumer guarantees.
Depending on the circumstances, customers may be entitled to a repair, replacement, refund, cancellation or compensation where a product:
- is faulty or unsafe;
- is not of acceptable quality;
- is not reasonably durable;
- does not match its description;
- is not fit for its ordinary purpose;
- is not fit for a purpose made known before purchase; or
- otherwise fails to comply with a consumer guarantee.
Please refer to our Return and Refund Policy or contact support@wagvora.com for assistance.
4. GENERAL WEBSITE INFORMATION
We take reasonable care to keep information on the Wagvora website accurate, current and complete.
Website information may occasionally contain errors, omissions or outdated information. We may correct or update website content where reasonably necessary.
Changes made to website content will not remove or reduce rights relating to an order that has already been accepted.
Product availability, designs, packaging and specifications may change. We will not substitute a materially different product after purchase without the customer’s agreement.
Nothing on this website should be interpreted as a promise or guarantee unless it is expressly stated as one.
5. PRODUCT DESCRIPTIONS AND IMAGES
We aim to represent products accurately through descriptions, measurements, photographs, illustrations and other information.
Product colours and appearance may vary slightly because of:
- lighting;
- photography;
- screen or device settings;
- manufacturing tolerances;
- material batches; or
- minor production variations.
These reasonable visual differences do not limit a customer’s rights where the product is materially different from its description, defective, unsafe or otherwise fails to comply with the Australian Consumer Law.
Product images may show accessories, animals, vehicles or other items for demonstration purposes that are not included with the product. The product description will identify what is included.
6. VEHICLE COMPATIBILITY
Vehicle interiors and seat configurations vary between manufacturers, models, variants and production years.
Customers should review the listed product measurements and measure their vehicle before ordering.
Compatibility information supplied by Wagvora is a general guide unless we expressly confirm that a particular product is compatible with a specific vehicle.
Customers should consider:
- rear-seat width and depth;
- the size of the rear footwell;
- headrest shape and configuration;
- seatbelt and buckle locations;
- door clearance;
- child-restraint anchorage points;
- airbags; and
- any other vehicle-specific features.
Nothing in this section limits a customer’s rights where measurements or compatibility information supplied by Wagvora are inaccurate, misleading or materially incomplete.
7. PRODUCT INSTALLATION AND SAFE USE
Products should be installed, maintained and used according to the supplied instructions, product-page information and safety warnings.
Customers are responsible for checking that installation does not obstruct or interfere with:
- seatbelts;
- airbags;
- doors;
- vehicle controls;
- child-restraint anchorage points;
- emergency equipment;
- driver visibility; or
- the safe operation of the vehicle.
Unless expressly stated otherwise, a seat cover, back-seat extender, hammock or similar travel accessory is not a certified vehicle safety restraint.
Customers remain responsible for complying with applicable road, vehicle and animal-transport laws and for using an appropriate animal restraint where required.
A product should not be used if it is damaged, insecure, unstable or otherwise appears unsafe.
These instructions do not exclude Wagvora’s responsibility for supplying products that comply with applicable consumer guarantees.
8. NO PROFESSIONAL OR SAFETY ADVICE
General information provided through the website is for product-information and educational purposes only.
It is not legal, veterinary, mechanical, engineering or professional safety advice.
Customers should seek appropriately qualified advice where they are uncertain about:
- the safe restraint or transportation of an animal;
- vehicle modifications;
- airbag or seatbelt compatibility;
- road-law requirements;
- animal health; or
- any other specialist matter.
General information on the website should not be relied upon as a substitute for professional advice appropriate to the customer’s individual circumstances.
9. INTELLECTUAL PROPERTY
Unless otherwise stated, the Wagvora website and its original content are owned by or licensed to Wagvora.
Protected content may include:
- business names and branding;
- logos;
- written content;
- graphics;
- illustrations;
- photographs;
- videos;
- product descriptions;
- website layouts; and
- design elements.
This material is protected by Australian and applicable international intellectual-property laws.
Customers may view and use website content for personal, non-commercial purposes.
Unless authorised by law or approved by Wagvora in writing, website content must not be:
- copied or republished for commercial purposes;
- sold or licensed;
- materially modified and redistributed;
- used to impersonate Wagvora;
- used in misleading advertising; or
- used in a way that falsely suggests an association with or endorsement by Wagvora.
Third-party names, trademarks, images and other content remain the property of their respective owners.
10. CUSTOMER-SUBMITTED CONTENT
Customers may be able to submit reviews, comments, photographs, videos or other content.
A customer submitting content confirms that:
- they own the content or have permission to submit it;
- the content is genuine and not misleading;
- the content does not infringe another person’s rights;
- any person identifiable in the content has provided appropriate consent;
- the content is not unlawful, threatening, defamatory or discriminatory; and
- the content does not contain malware, spam or unauthorised advertising.
Customers retain ownership of their content but grant Wagvora a non-exclusive, worldwide, royalty-free licence to store, reproduce, display and use it for operating, supporting and promoting Wagvora.
We may remove content that is fraudulent, unlawful, irrelevant or otherwise breaches our Terms of Service.
We will not suppress a genuine customer review merely because it is negative.
11. THIRD-PARTY SERVICES
The Wagvora website may use services supplied by third parties, including:
- Shopify;
- payment processors;
- delivery providers;
- fulfilment partners;
- analytics providers;
- email-service providers;
- social-media platforms; and
- website applications.
These providers may operate under their own terms and privacy policies.
Use of a third-party provider does not remove Wagvora’s obligations as the seller of products purchased directly from the Wagvora store.
12. EXTERNAL LINKS
The website may contain links to third-party websites or services.
A link does not necessarily mean that Wagvora owns, controls, recommends or endorses the third-party website or its content.
We are not responsible for the security, availability, accuracy or privacy practices of websites that we do not control.
Customers should review the terms and privacy policies of third-party websites before using them or providing personal information.
13. WEBSITE AVAILABILITY AND SECURITY
We take reasonable steps to maintain the website’s operation and security.
We cannot guarantee that the website will always be available without interruption or that every technical problem will be prevented.
Access may occasionally be interrupted because of:
- scheduled maintenance;
- software updates;
- technical failures;
- internet or hosting disruptions;
- security incidents; or
- circumstances outside our reasonable control.
We may temporarily restrict access where reasonably necessary to maintain security, prevent fraud or address a technical issue.
This section does not limit any rights relating to an accepted order or any liability that cannot lawfully be excluded.
14. ELECTRONIC COMMUNICATIONS
Customers agree that order confirmations, receipts, shipping notifications, policy notices and other communications may be provided electronically using the contact information supplied with an order or account.
Customers are responsible for ensuring their email address and other contact details are accurate.
Marketing communications will include an available method for unsubscribing where required by law.
Customers may continue to receive essential transactional communications about an existing order even after unsubscribing from marketing messages.
15. REPORTING WEBSITE OR LEGAL CONCERNS
Please contact support@wagvora.com if you believe that:
- website information is incorrect or misleading;
- content infringes intellectual-property rights;
- personal information has been used improperly;
- a product raises a safety concern;
- a link or website feature is unsafe; or
- any part of the website may breach applicable law.
Please provide enough information for us to identify and assess the concern.
16. CHANGES TO THIS NOTICE
We may update this Legal Notice to reflect changes to our website, products, business practices or legal obligations.
The updated notice will be published on this page with a revised “Last updated” date.
Changes will not retrospectively remove or reduce rights relating to an accepted order.
17. GOVERNING LAW
This Legal Notice is governed by the laws of South Australia and the Commonwealth of Australia.
Nothing in this section prevents a customer from exercising a legal right in another jurisdiction where applicable law permits them to do so.
18. CONTACT
Questions or concerns about this Legal Notice can be sent to:
Wagvora
South Australia, Australia
Email: support@wagvora.com
Australian Business Number: 15583792203